Okupia

Tenant management and the rental lifecycle

Every tenant has a clear history: from booking, check-in, extension and unit transfer through to check-out. Personal data is stored encrypted, and tenants can see their own information through a portal.

What you get

  • Protected tenant data

    Personal data such as identity numbers is protected and masked in lists. Every time full details are opened it is recorded in the activity history.

  • Tenant documents

    Photos, identity documents and agreements can be stored and opened through secure temporary links.

  • Guided check-in

    A confirmed booking becomes an active rental and the first invoice is issued straight away. The rental agreement can be printed as PDF.

  • Extensions and unit transfers

    Extending a rental or moving to another unit is done from the rental detail, and unit statuses are updated with it.

  • Check-out and deposit

    The check-out request, unit condition, deposit deductions and refund are recorded in one flow.

  • Customer Portal

    Tenants sign in with an OTP code to see their own bookings, rentals, invoices and payments, and to upload proof of payment.

How it works

  1. 1

    The tenant registers through a link after the booking is confirmed.

  2. 2

    Staff perform the check-in and the first invoice is issued. Later invoices come from extensions or are created by staff.

  3. 3

    When it ends, the rental is extended or completed through check-out and the deposit refund.

Related features

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Tenant Management and Rental Lifecycle | Okupia