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Fit with your workflow
Check that the system covers the flow you actually run: booking, check-in, invoicing, payment, extension, check-out and maintenance. Make sure your property type is supported too, whether kost, rental house, apartment or lodging.
Clarity about payments
Understand how the system handles money. Does it process payments, or are they recorded and verified by you? Both are legitimate but differ in control and cost, so choose what fits the way you work.
Ease for your team and tenants
A complicated system gets abandoned. Try the flow from the staff side and the tenant side, including on a phone, since much daily work happens there.
Security and permissions
Tenant data is personal. Check for sign-in verification, roles for staff, protection of personal data and an activity history.
- Layered sign-in verification
- Permissions that can be set per staff member
- Protected personal data
- A traceable activity history
Useful reports
Make sure you can see occupancy, revenue and arrears quickly, not just store data.
Test with real data
Try one property and a few units before moving the whole business. Also check whether existing data can be imported from Excel.