Published:
Before check-in
Make sure the unit is clean and all equipment works, then prepare the rental agreement and the first invoice.
- The unit has been cleaned
- Electricity, water and air conditioning work
- The rental agreement is ready to sign
- The first invoice has been issued
At check-in
Accompany the tenant while they inspect the unit, record the existing condition and hand over the keys.
- Photograph the walls, floors and furniture
- Record meter readings where relevant
- Hand over the keys and note how many
- Explain the rules and the manager's contact
At check-out
Inspect the unit with the tenant and compare it with the move-in record.
- Compare the condition with the initial record
- Note damage beyond normal wear
- Receive the keys and count them
- Calculate the refundable deposit
After check-out
Mark the unit as dirty, clean it, then change it to available so it can be booked again. Record the deposit refund and its reference.